Customer HelpIf you've already purchased a hair or blood test, track it below or use our Help Centre to ask your questions.
Track your sample
Here you can track your order with our test tracker.
Simply choose between Hair or Blood below - Then enter your code!
Ask a question
Can I complete a blood test on a child?
Will medication affect my test results in any way?
Can you test for coeliac disease?
What's the best blood test for me?
Does it hurt to take a blood test?
Can I complete a hair test on a child?
How do I take a hair sample?
My hair is dyed, permed or treated; will this affect the result?
My hair is very short, or I am bald. Can I still complete the tests?
Is there anything additional to pay?
How accurate are the DNA testing kits and the reports?
What health tests do you offer?
Do I need to visit a health practice for this testing?
Are your health tests scientifically validated?
How often should I complete a health test?
How do I order a test?
Where are my results?
What if I'm not satisfied?
Where are the samples tested?
Can I get the results on my app?
We are available for live support 24 hours a day 7 days a week
ALLERGY & INTOLERANCE
Our most accurate home-to-lab allergy and intolerance test from a small finger-prick blood testing kit delivered to your door.
Send us a small hair sample and within 7 working days, you'll have your comprehensive report identifying trigger items.
Simple tests for understanding your body quickly with these concise tests. Knowledge is power with these easy to use tests.
BUNDLES & OFFERS
Shop our bundles and find yourself a bargain. Build the ideal diet and exercise regime for your unique needs.