Money Back Guarantee
Just like with PayPal and other online vendors, Trusted Shops offer a money-back guarantee of up to £2,500 to ensure customers can shop safely and without concern. Our online store with a Trusted Shops certification offers this 30-day guarantee to each and every customer, ensuring your peace of mind.
Authenticated reviews – no bogus stuff!
Reviews can be provided by real customers only, so no robots are leaving fake positive reviews. You can also cross out the possibility of multiple reviews from the same person, since reviews are tied to your purchase. You can rest assured that you’re reading the thoughts and experiences of real people.
Online Stores Remain Responsible
Trusted Shops won’t accept anyone onto their platform. Stores are checked for compliance with their strict quality criteria before being awarded with the Trustmark. This quality criteria includes excellent service and even certain legal requirements. The combined security from the trust mark, customer only reviews and money back guarantee are a triad of excellent protected online shopping. If even Google is happy to partner with Trusted Shops, showing their ratings in search results, then it made perfect sense for us to do so. Customers can now voice their opinion, experience and suggestions openly and honestly, without being drowned by illegitimate feedback. We want our customers to feel complete confidence when purchasing their test from us, and Trusted Shops provides that.