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About Us

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Test Your Intolerance is part of the Worldwide Health & Wellness company, Healthy Stuff Online Ltd.

We have been offering wellness services to clients and partners since 2008. The business started with complimentary and alternative medicines (CAMs), providing help and support to those that had exhausted conventional health paths. We rapidly developed a more extensive range of tests to include those that were scientifically supported and products from trusted brands.

Our global network of websites and partners now reaches over 40 countries providing allergy, intolerance, sensitivity, DNA and other health-related tests to clients.

We remain committed to our core belief that individuals should be presented with the relevant key facts relating to tests available to them and from those key facts they can make an informed decision on which path to take.

This is why we continue to offer both conventional and complementary products and services, therefore, offering the most comprehensive choice to a potential client. All our tests have a ‘Test Facts’ statement giving you the essential relevant information about the test. We were the first company to create and implement this useful aid in ensuring clients understand the test they are buying in November 2019.

Our head office and laboratories are located in Derby, United Kingdom. The labs follow Good Laboratory Practice and our state-of-the-art allergy and intolerance lab is part of a facility certified according to ISO 9001. We continue to invest in the latest equipment and training to ensure we provide our customers with the best possible service.

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We have a full compliance procedure which is adhered to for all testing. If you need to contact us about this, please use [email protected]

 

Choice of convention


As an organisation, we believe that not one size fits all. For some, conventional products and services offer the very best choice; for others, they may have exhausted those options. By giving our clients relevant information to make an informed decision, we believe we offer the widest and most diverse forms of testing.

Confidentiality


We use a dedicated secure server to host our websites and transactional infrastructure and Salesforce stores all client data and communications. Our team are regularly trained and audited for data protection compliance, and we adopt an access protocol to ensure data is not shared or accessed by individuals that lack the correct authority. All confidential documentation is processed by a confidential waste company. All waste samples are also disposed of as medical waste and incinerated.

Environmental responsibility


All of our box packagings are now recyclable and uses plant-based ink. Our offices and labs use recycling of non-confidential waste, and we promote the use of energy-saving devices throughout the business. Our goal is to move to suppliers of essential services such as energy, waste disposal and consumables that are either carbon neutral or from renewable sources.

Care


Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.

Reviewing


We offer our clients the opportunity to review our products and services through our partner, TrustedShops, and through our customer survey. Both provide us with invaluable feedback on how we are performing for you. We only use and endorse these methods of customer reviews as they require a full purchase and customer journey to be completed. Therefore, every independent, anonymous review is from a client who has experienced the same as you.

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Our Key Facts


Company Name: Healthy Stuff Online Limited

Trading Names: Test Your Intolerance

Company number: 08674646

VAT Registration: GB183061030

Year of incorporation: 2013

Number of employees: 28

Registered Address


Healthy Stuff Online Ltd.
Unit 1A Bonington Complex,
Trent Lane,
Trent Lane Industrial Estate,
Derby,
DE74 2PY,
United Kingdom.